Help and Support
Frequently Asked Questions
| Cashback | Sales Enquiries | Delivery |
| Returns/Exchanges | Number Porting | Pay-As-You-Go |
| Gadget Helpline | About Us | Phone Trade-in |
| Insurance | Contact Us | Order Queries |
Contact Us
Normal Operating Hours
Sales:
Monday to Friday - 9am until 8pm (Tuesday we open at 10am)
Saturday - 9.30am until 6pm
Sunday - 10am until 6.30pm
Bank Holidays - 9.30am until 6pm
Customer Service:
Monday to Friday - 9am until 6pm (Tuesday we open at 10am)
Closed weekends
Bank Holidays 9:30 until 6pm
Please note
in order to comply with the Data Protection Act we will ask you to answer some security questions before we discuss any element of your account with you. If you would like someone else to speak to us on your behalf you will need to answer these security questions before we can discuss the account with your nominated third party.To contact our Sales Team please call 0871 220 3580 or email here.
To contact our Customer Service Team please call 0871 220 3581 or email here.









