Help and Support

TMTI (Talk Me Through It) offers a technical support service called Gadget Helpline which provides answers to any gadget related queries you may have, and is automatically supplied to you when you purchase your new phone.

Gadget Helpline gives you instant solutions to problems relating to your phone and any other electronic devices in your home such as televisions, laptops, PC's, even your kettle, offering objective and practical advice from fully trained UK based experts.

For further information on Gadget Helpline and their service you can read our TMTI page or visit www.gadgethelpline.com. You will also receive a letter or email from TMTI a few days after your phone providing further details.

The first month of your Gadget Helpline subscription is free and then £23.94 (equivalent of £3.99 a month) thereafter. If you do not wish to continue the service during or after this period you can simply call 0844 477 2995 or visit www.gadgethelpline.com

You will need your Gadget Helpline reference number in order to terminate the service, which will be supplied in your welcome email or letter. This communication will be sent a few days after your phone, so please wait until this time before ringing to cancel.

Please note we cannot cancel the policy for you as this conflicts with the Data Protection Act. Please contact TMTI directly for cancellation requests.