Help and Support

Frequently Asked Questions

Cashback Sales Enquiries Delivery
Returns/Exchanges Number Porting Pay-As-You-Go
Gadget Helpline About Us Phone Trade-in
Insurance Contact Us Order Queries
Using Your Phone Abroad

Order Queries

Can I order multiple handsets?

How do I track the status of my order?

Can I cancel/amend my order?

Who will charge me for my order?

How do I arrange delivery to an alternative address?

When will I receive my first bill for my contract?

Where can I add further bolt ons to my tariff?

Where can I find current stock information?

Who can I contact with regards to my order?