Help and Support

Frequently Asked Questions


Cashback Sales Enquiries Delivery
Returns/Exchanges Number Porting Pay-As-You-Go
Gadget Helpline About Us Phone Trade-in
Insurance Contact Us Order Queries
Using Your Phone Abroad



Sales Enquiries

Can I speak to you to discuss a specific deal or handset?

Can you keep me up to date on a phone's release date?

Can I upgrade my phone?

How does the upgrade process work?

Where can I access information on tariffs and pricing?

Can I read your Terms and Conditions before buying a phone?

I've been asked for some extra information, what do I do next?

What free gifts can you offer me with my phone?

Is your site secure?

Why have I been asked to pay a deposit?