Frequently Asked Questions

• When can I expect delivery of my order?
  [Short answer: Orders placed before 5pm are normally delivered by 1pm the next-day, including Saturday mornings.]

• What sort of company is Mobiles.co.uk?
  [Short answer: A £10 million turnover online retailer employing over 30 staff from purpose built offices in South Herts]

• I have my own web site, do you have an Affiliate scheme so I can earn commission from Mobiles.co.uk?
  [Short answer: Yes, see here for more details]

• Do you have a Privacy Policy so I can be confident my details are safe?
  [Short answer: Yes, see here for more details]

• How do I go about returning something I've previously bought from you?
  [Short answer: See our Returns Policy for more details]

• What payment methods do you accept online?
  [Answer: Visa, Visa Electron, Mastercard, Switch, Maestro, Solo and American Express]

• Can I transfer my number from one Network to another?
  [Short answer: Yes, see our Number Port guide for full details]

• How do I claim my Cashback and Half Price Line Rental promotion?

• Where are the latest coming soon phones?

• Is it safe to order online?