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0330 678 1450

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Monday - Friday 9.00am - 7.00pm

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Sunday - 8.00am - 4.00pm

Customer Services Team
0330 678 0520

Monday - Friday 8.00am - 7.00pm

Saturday 9.00am - 6.00pm

Sunday 10.00am - 5.00pm


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Refurbished iPhone Deals

Buy a refurbished iPhone 11, 11 Pro, SE, XR, XS, 8 & enjoy Apple quality for a fraction of the price. All our second hand iPhones come with exactly the same cooling-off period and warranty benefits as a regular order.

Refurbished Phones
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Everything you need to know about refurbished iPhones

What is a refurb iPhone?

What is a refurbished phone?

A refurbished iPhone is a handset that has been returned to us, and then offered as a reconditioned iPhone at a reduced price. The reasons for return are usually due to a change-of-mind within our cooling-off period, or occasionally because of a technical fault.

Wherever an iPhone is returned due to a fault, it is fully reconditioned by experts to ensure it's in perfect condition for resale. As all refurbished stock is offered in full working order, it’s the perfect option if you're looking to pick-up some great Apple tech on a cheaper price-tag.

Benefits of refurbished iPhones

Benefits of refurbished phones

When buying a refurbished handset, your purchase is covered by the exact same cooling-off and warranty period as when buying a new phone. This means you have a 14 day period in which to change your mind, and return your order if you wish to.

All refurb iPhones are covered by a one year warranty, which entitles you to a free fix of any technical issue. Should your reconditioned iPhone develop a fault within the first month, we'll arrange a like-for-like exchange at no cost to yourself (warranty does not cover accidental damage, loss or theft).

iPhone Refurbished - What’s in the box?

What’s included in the box?

Due to the nature of iPhone refurbished stock, accessories cannot always be guaranteed. Items such as earphones are also not included for hygiene reasons. However, you'll always receive a charger inside the box, so you can use your refurbished iPhone as soon as you receive it.

Refurbished iPhones are sent in unbranded packaging as opposed to the usual Apple box. However, if you don' mind picking up your accessories separately, or the box not being branded, refurbished handsets are a great way to save money on your purchase.

iPhone Refurbished vs New

Refurbished vs New

If you were shown two iPhones, and asked to identify why one was refurbished, you’d have difficulty telling them apart. The only giveaway is that a reconditioned iPhone arrives in a non-branded box, but you still receive the same warranty and peace of mind.

Brand new iPhones arrive in their original branded box with all accessories included, however they’re listed at full price, so you won’t enjoy the same discounts and savings which you do with iPhone refurbished deals.


Do refurbished iPhones come with a warranty?

Yes, Apple iPhone refurbished devices arrive with the same warranty protection as regular handset purchases. This means a hassle-free swap if the phone develops a fault inside the first year, and free repairs at Carphone Warehouse stores within the first 12 months of purchase.

Are refurbished iPhones cheaper?

Yes, refurbished iPhones are available at a reduced price, making them a great way to pick up the latest iPhones on a budget. The main difference is that the handset arrives in a plain box with fewer accessories, but that’s a small price to pay for such great reductions.

Does refurbished mean these iPhones were faulty?

No. In fact most Apple refurbished iPhones are simply change-of-mind returns, which have been returned during the cooling off period. To cover the rare cases that an iPhone is returned due to a fault, all iPhone refurbished devices are reconditioned by experts to guarantee they’re in full working order.

Are refurbished iPhones ever used or second-hand iPhones?

No, here at we don’t ever sell second-hand iPhones or pre-owned iPhones. If you pick up a second-hand iPhone from an online marketplace, you may experience cosmetic damage, a deteriorated battery and you’re unlikely to receive a warranty.