Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account
Talk to Us

Sales Team
0330 678 1450

Monday - Friday 9.00am - 8.00pm

Saturday 9.30am - 6.00pm

Customer Services Team
01509 615 474

Monday - Friday 9.00am - 7.00pm

Saturday 9.00am - 6.00pm

Sunday 10.00am - 5.00pm

or

Login to your My Account to track you order, claim your cashback or update your details

My Account

Virgin Mobile Phone Upgrades

Treat your smartphone to 4G, the UK's fastest mobile internet connection. Upgrading with Virgin couldn't be easier, and you can keep your old number too.

Load More Deals
 Loading

4G Contracts on EE

Where is EE 4G available?

Where is EE 4G

Ranked #1 in the UK for overall reliability. Great for making calls, sending texts and using data on the move. EE already has the biggest 4G coverage of any provider, with 3G covering 98% of the UK population, and 4G covering 95%.

While EE 4G already covers 95% of the population, they've set their targets by geographical location going forward. Their aim is to ensure that 95% of the landmass of the UK is covered by 4G by 2020, meaning you'll be connected in even the remotest of locations.

Learn More

What are the benefits of EE?

EE 4G & WiFi calls

Free Apple Music

Enjoy millions of songs and playlists with six months of free Apple Music. EE will even cover the data you use on this service, so you can stream and download tunes without using up your monthly allowance. (Please note, this introductory offer is only available to new and upgrading customers.)

TApple Music

Data Gifting

Share your data with friends and family, and help out when someone's allowances are running low. As long as you've got at least 500MB left on your account, and your EE recipient isn't on your shared plan, you can open up your My EE app and make yourself very popular.

BT Sport on EE

UK & Ireland Call Centres

Need a little assistance? Whatever your EE issue, you can be sure of fast and efficient customer services from UK and Ireland based call centres. Alternatively, you can chat to EE online, or dive into the My EE app which can help you take care of the simple stuff yourself.

EE 4G & WiFi calls

WiFi Calling

If you find yourself in a spot where you're having trouble finding coverage, there's a solution at hand. Just log onto the nearest WiFi, and make calls as usual thanks to EE's WiFi calling feature. It's another superb Extra from EE.

TApple Music

Data Boost

If you're the owner of an EE pay-monthly phone or SIM plan, alongside an EE broadband plan, you can benefit from this great Extra. You'll enjoy unlimited broadband internet at home, while your mobile plan will also be boosted by a whopping 5GB per month.

BT Sport on EE

Data Caps

Stay in control of your monthly bill with EE alerts that warn you when you're approaching the end of your allowances. There's also the data cap to ensure you never over-run for the month, and you can check your usage at any time thanks to the My EE app.

Free BT Sport

New and existing customers can enjoy the BT Sport app free for three months with this great promotion.

To take advantage, simply text SPORT to 150, to enjoy a huge selection of the latest sporting action. What's more, EE cover all data used on this service, both in the UK and in the EU, so you won't have to worry about purchasing extra top-ups of data.

My EE

Related Blogs

The benefits of choosing EE

Offering great value for money as well as more 4G coverage across the UK than any other provider...

Which iPhone is right for you?

Are you tempted by the latest iPhone? Or would a device from a slightly older generation serve your needs?

S8 vs S8 Plus: Spot the difference

Eagerly anticipated by tech experts and smartphone lovers alike, Samsung's brand new S8 series is finally here.

Loading...