About Us
Who are we?
Mobiles.co.uk was the UK’s first retail mobile phone website (launched in 1995) and is now the largest web-only mobile phone store in the UK, processing thousands of orders every month. Mobiles.co.uk is a trading division of the Carphone Warehouse Group.
How do I Contact You?
Full contact details can be found via our Help and Support page.
What do we look like?
As part of The Carphone Warehouse Group since August 2007, we are able to deliver the best mobile phone deals around while still, as an independantly operated business, offering great service and customer satisfaction.
Why do customers like us?
As a web-only mobile phone store, we deliver:
- Value – great offers
- Speed – online network decisions leading to faster delivery
- Choice – the widest choice of handsets, free gifts, networks and tariffs in the market
Read our customer testimonials
How do we achieve this?
As a web-only mobile phone store we are specialise in keeping costs low and offers high – we find our customers like it that way round.
What about security?
As a web-only mobile phone store, we take security seriously – it’s our livelihood.
What about others?
We’re positive about supporting good causes – it’s part of our basic values. That’s why we support charities through recycling scheme for old handsets. It’s also good for the planet.
Find out more about Mobiles.co.uk's charity work.
Where’s the backup?
Mobiles.co.uk
3r House
Belton Road West Extension
Loughborough
Leicestershire
LE11 5XH
We will reply to any posted queries via email.
Mobiles.co.uk is a trading division of Carphone Warehouse Limited registered in England
Registered number: 02142673
Registered office: 1 Portal Way, London, W3 6RS
VAT number: 927 2265 20
Registered with the Office of the Data Protection Registrar
Registration number: Z9979554
Click here to email the Data Protection Officer
Fraudsters Using our Company Name
We have become aware of fraudsters who refer to our company when trying to sell mobile phones in places like Canada and Australia. Mobiles.co.uk do not operate outside of the UK or ship items overseas and will never request payments by Western Union or similar money transfer schemes. All contact from Mobiles.co.uk will come from a mobiles.co.uk email address whereas most illicit activity we've seen uses Yahoo or Gmail accounts.
If you have been offered a deal with any of these warning signs then simply walk away.
It is also advisable to report the scam to Consumer Direct