Need to contact us?
Sales Enquiries
All email enquiries will be responded to same day where possible, and in any event within one working day.
| Opening Hours | Monday to Thursday, 9.10am to 8.00pm |
| Friday & Saturday 9.10am to 5.30pm | |
| Web | www.mobiles.co.uk |
| sales@mobiles.co.uk | |
| Tel | 01923 80 3333 |
| Fax | 01923 80 5555 |
Check Your Order
All orders will take at least 2 hours to process due to security checks and network credit checks, so please allow at least this amount of time before chasing your order.
| Opening Hours | Monday to Saturday, 9.10am to 5.30pm |
| order.processing@mobiles.co.uk | |
| Tel | 01923 80 4444 - Option 2 |
Cashback / Discounted Line Rental
| Opening Hours | Monday to Friday, 9.10am to 5.30pm |
| Cashback | Cashback Information |
| cashback@mobiles.co.uk | |
| Tel | 01923 804444 - Option 4 |
Customer Services
Please ensure you have your order number when calling or we may be unable to help.
| Opening Hours | Monday to Saturday, 9.10am to 5.30pm |
| customer.services@mobiles.co.uk | |
| Tel | 01923 804444 - Option 7 |
| Fax | 01923 805555 |
Returns
| Opening Hours | Monday to Saturday, 9.10am to 5.30pm |
| Web | www.mobiles.co.uk |
| returns@mobiles.co.uk | |
| Tel | 01923 804444 - Option 5 |
Media/Press Enquiries
| Opening Hours | Monday to Friday, 9.30am to 5.30pm |
| Contact | Ben Godber |
| ben.godber@mobiles.co.uk |
Affiliates Department
| Opening Hours | Monday to Friday, 9.00am to 5.30pm |
| Contact | Richard Cridford |
| richard.cridford@mobiles.co.uk | |
| MSN (Do not email!) | mobiles.co.uk@hotmail.co.uk |
Useful Numbers
| PhoneCare Insurance: | 0870 111 7002 |
| TMTI: | 0870 429 6091 |
Postal Address & General Enquiries
Please note that we operate a closed building and will not be able to respond to enquiries in person.
Mobiles.co.uk
6 Greenhill Crescent
Watford Business Park
Watford
WD18 8RF
Tel: 01923 80 1111
Complaints Procedure
If you wish to register a complaint, please contact the customer service team on 01923 80 44 44, option 7. If, after speaking to a customer service advisor, you are still unhappy and wish to take your complaint further, you will need to put this in writing to a supervisor or manager. The customer service team will be able to advise you how to proceed with this.
Business Names Act
Mobiles.co.uk is a trading name of Mobiles.co.uk Ltd., 6 Greenhill Crescent, Watford Business Park, Watford, WD18 8RF. Mobiles.co.uk Ltd. is a company registered in England and Wales No. 6320783
