Help and Support

Due to unprecedented demand for our current propositions, we are experiencing a high volume of contact. We are working hard to ensure we can answer all queries so thank you for your patience during this period.

Frequently Asked Questions

In our Frequently Asked Questions page you can find information about queries you may have regarding everything from how to place an order, porting your number to your new network and even using your phone abroad.

 

Useful information

Below are links to the important information pages with everything you need to know.

Support

My Account

Sales Enquiries

Returns and Exchanges

 

To read our returns and exchange policy please click here

 

Number Porting

Pay As You Go

Gadget Helpline

About Us

Trade-ins

Contact Us

Order Queries

Using Your Phone Abroad