Contact Us

Sales Team
0330 678 1450

Order online for a fast, free, delivery

Monday - Friday 9.00am - 7.00pm

Saturday - 9.00am - 5.30pm

Sunday - Closed

Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account

Contact Us

Before you contact us...

The answer to your query may be found on our Frequently Asked Questions page to help you save time. If you wish to make amendments to your personal details, you can easily do this through My Account

Contact our Team

Sales Team

0330 678 1450

Customer Service Team

0330 678 0520

Contact our Customer Service Team

If you have any queries after you receive your order such as details about your cashback, exchanges or returns then we have the below options to help you:

Please note: Unfortunately we can not guarantee that the seal on your mobile phone box won't be broken. This is due to quality checks that are made in our warehouse before dispatch. If the seal has been broken when you receive your phone, this is the reason why and there is no need to contact us.

Contact Us

My Account

My account

You can find a lot of answers in your My Account. In here you can track your delivery, get an update on the status of your cashback claim and also find answers to some of our most frequently asked questions.

Additionally, if you wish to update your personal details, you can also amend these through My Account

To register, click on the Register tab and enter your Order ID and Email address here.

If you have registered, enter Order ID and password.

Track your delivery

All you need is your tracking number; you will find this on your dispatch email. Simply click DPD Tracking and enter the tracking number to track your parcel or you can call DPD customer services on 08445 560 560*.


Our networks

Operating Hours


Customer Service

Live Chat


Monday to Friday 8:00am - 7:00pm 8.00am - 7.00pm 9.00am - 7.00pm
Saturday 9:00am - 6:00pm 9:00am - 6:00pm 9:00am - 5:30pm
Sunday 10.00am - 5.00pm 10.00am - 5.00pm Closed
Good Friday 8:00am - 7:00pm 8.00am - 7.00pm 9.00am - 5.30pm
Easter Monday 8:00am - 7:00pm 8.00am - 7.00pm 9.00am - 5.30pm

Please note, we will only discuss an order with you if you are the account holder. In order to comply with the Data Protection Act we will ask you to answer some security questions before we discuss any element of your account with you. If you would like someone else to speak to us on your behalf you will need to answer these security questions before we can discuss the account with your nominated third party.

*Calls billed at standard local rate. Mobile rates may vary, please check with your service provider if unsure