Track your order, update your details and claim your cashback all in your account.
No need to call us.My Account
In the light of the current situation we are adapting our business to enable us to provide the best service to our customers whilst ensuring the safety of our employees therefore all customer service queries will be via Live Chat and Call
You can find a lot of answers in your My Account. In here you can track your delivery, get an update on the status of your cashback claim and also find answers to some of our most frequently asked questions.
Additionally, if you wish to update your personal details, you can also amend these through My Account
To register, click on the Register tab and enter your Order ID and Email address here and enter your Order ID and Email address
If you have registered, enter Order ID and password.
|Monday to Friday||8:00am until 8:00pm||8.00am until 8.00pm|
|Saturday||9:00am until 6:00pm||9:00am until 5:30pm|
|Sunday||10.00am - 5.00pm||Closed|
Please note, we will only discuss an order with you if you are the account holder. In order to comply with the Data Protection Act we will ask you to answer some security questions before we discuss any element of your account with you. If you would like someone else to speak to us on your behalf you will need to answer these security questions before we can discuss the account with your nominated third party.
*Calls billed at standard local rate. Mobile rates may vary, please check with your service provider if unsure