Need to restore factory settings on your phone, but not sure how to do it? Whether you’re an Android or iOS user, it only takes a few simple steps to complete the process.

Why Should I Factory Reset My Smartphone?

As the term suggests, a factory reset will restore your device to its original state - just like it was fresh out of the box. All of your information and settings will be erased, including downloaded apps, photos and contacts.

Why would you want to wipe your data from your phone, we hear you ask? There are a handful of different reasons.

If you're ready for an upgrade, and wish to sell your old phone (either yourself or through a mobile recycling service), it's advisable to restore factory settings first. It's a requirement by most mobile recycling services, and it'll make sure none of your important details (such a saved bank cards) are passed on.

If you plan on passing on your phone to a friend or family member, it'll help to give them that new-phone experience too (and stop them from snooping through your photos or ruining your high score on Angry Birds).

Restore Factory Settings on iPhone

Need to erase data on your iPhone? The steps are simple, but if you're upgrading to a new Apple device don't forget to backup your iPhone first before moving on.

How to factory reset your iPhone:

  1. Open 'Settings'
  2. Tap 'General' and then 'Reset'
  3. Select 'Erase All Content And Settings'
  4. Enter your Apple ID and password if prompted
  5. Confirm that you are happy to erase your device and wait until the process is complete

Alternatively, you can do this with a computer and iTunes:

  1. To begin with double check the latest version of iTunes has been installed on your computer.
  2. Turn off Find My Friends on your phone. Select 'Settings', click on your name and choose 'iCloud'. Then, scroll until you reach 'Find My Friends' and select 'Off'.
  3. Open iTunes and connect your iPhone with the USB cable supplied with your device.
  4. Follow any on screen steps that appear, such as a passcode request or a 'Trust This Computer' notification.
  5. Click on your iPhone when it appears, and choose 'Summary'.
  6. Simply press 'Restore' and then confirm by clicking 'Restore' once more in the pop-up window.
  7. That's it! Your device will be reset with the latest iOS software upon restart.

Need help choosing an Apple Device? Discover which iPhone is right for you.

How Do I Factory Reset My Android Phone?

The easiest way to restore factory settings on your Android Phone is to simply go to settings, search for Factory Reset, and follow the on-screen prompts. However, if your handset has devolped a fault that prevents it from loading, you can also issue the command from Recovery Mode.

With so many different Android manufacturers out there, the process to factory reset your specific phone might vary slightly from the steps below. However, the key steps remain the same - usually the wording is just different.

For our example, we'll be showing you how to factory reset a Google Pixel 2, as this runs an unmodified stock version of the latest Android Oreo:

  1. If your device is on, switch it off.
  2. Hold down the power and volume buttons simultaneously. Instead of starting up normally, a different screen will appear. For some Android devices, this screen will take you onto step 4 automatically. However, in the Pixel 2's case, a 'Start' arrow will appear, pointing in the direction of the power button.
  3. Pixel 2 users should use the volume buttons to browse the options available, stopping on 'Recovery Mode'. Select this by pressing the power button.
  4. The phrase 'No Command' will appear. Press and hold down the power and volume up buttons to continue. (If Recovery Mode doesn't start on your device by doing this, you may just need to wait 10 to 15 seconds for it to begin automatically. This is the case for the Samsung Galaxy S8+, for example).
  5. Once Recovery Mode is underway, use the volume buttons once again to highlight 'Wipe data/factory reset'.
  6. Select by pressing the power button.
  7. Choose yes to confirm the reset.

Now that you've managed to restore factory settings on your old smartphone, it might be time for an upgrade. Get your hands on the latest devices, at amazing prices, from today.