The Benefits of Cashback

The Benefits of Cashback

Choose a handset or SIM-only contract which comes with cashback, and you'll enjoy having extra money in your wallet. The benefits are obvious, right?

Well there's more to our cashback deals than meets the eye, so let's take a look at all the ways that choosing a cashback deal will make you a winner...

Cheaper Line Rental

First up, the main benefit is that the overall cost of your contract will be even cheaper when you choose a deal that's eligible for cashback!

With cashback on your handset or SIM-only deal, the total amount of cashback you will receive will offset the amount you pay out on your bill, giving you a new effective monthly cost.

For example, if you pay £22 per month for a 24-month contract, but receive £75 cashback with your deal, your effective monthly cost will work out to be £18.88.

Here at, you can find a wide selection of both contract and SIM-only deals with cashback available. You can view all of our current cashback deals right here, and if you look out for Cashback by redemption, you'll quickly be able to see how much you will save across the duration of your contract.


Easy To Claim

If you've chosen a deal with Cashback by redemption, there's a few easy steps to follow in order to claim. (If your deal features Automatic Cashback you don't need to do anything.)

Cashback by redemption is paid in equal instalments at various points throughout your contract. You simply need to submit your network bill to us at set points throughout your contract. To find out which monthly bills you'll need to send us, just log into My Account and select the My Cashback section.

Take note of the bills required, then just send us a copy within 60 days of the bill date. You can upload the required part of your bill online through My Account, or alternatively post it to us.

Looking for more detailed, step-by-step instructions? Don't worry, you can read more about claiming cashback at right here.

Regular Payments

Love getting regular pocket money? By choosing cashback by redemption, you'll receive 5 payments during the course of your contract.

Payments are spread evenly across the duration of your contract (be it 18 months or 24 months) so you'll always have a cheque to look forward to.


You Can Claim Online

As previously mentioned, the easiest and quickest way to claim cashback is online via My Account. While you can send your network bills via Royal Mail if you prefer, you'll need to factor in a trip to the post office, and the cost of postage.

Claiming online means you can do everything from the comfort of your own home in a matter of minutes. Simply request email copies of your bill from your provider, and make sure your bill is saved in one of the following formats before uploading: JPG, BMP, PNG or PDF.

If you receive paper bills, scan your bill or take a clear photo using your mobile. Once again, make sure it's saved in one of the formats above.

After you've successfully uploaded your bill, you'll receive a cheque in the post within 28 working days.

Available with Handsets or SIM-Only

Our cashback deals aren't limited to handset purchases, you can claim cashback with a SIM-only deal as well. If you're happy with your existing phone, and you don’t need a new handset just yet, you can pick up a SIM instead, and still enjoy the rewards. The steps to claim cashback for a SIM-only deal are exactly the same as a handset deal.

If you'd like to know more about claiming cashback, take a look at our cashback FAQs and terms and conditions. And if you can't wait to get your hands on a new handset with cashback, don't miss the great deals available right now at