Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account
Talk to Us

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account

Awards

Having been online since 1995, we know a thing or two about providing top-notch mobile phone deals. If you don’t believe us, take a look at our trophy cabinet which is currently groaning under the weight of all the gongs we’ve picked up over the years. From uSwitch to Mobile News, our great service and market-leading deals have made us a regular fixture at various annual industry awards.

Trophies and awards

uSwitch Mobile Awards 2018

Winning this year shows that all of our hard work delivering fantastic deals and top-rate customer service is being recognised. We really value our consumers and it’s great to be rewarded. A huge thank you to all of our customers and everyone who voted for us.

Top 50 Companies for Customer Service

The Top 50 Companies for Customer Service is the UK’s largest mystery shopping programme and the only one that uses real customer data. Working with the Top 50 helps us to continue to improve the service we deliver to our customers and winning the 2017 award for most improved calls really showcases all the hard work put in over the past 12 months.

uSwitch Mobile
Awards 2017
Mobile Reseller of the Year Winner
Mobile Consumer
Awards 2016
Best Online Retailer
Winner
Mobile Choice Industry
Awards 2016
Best Online Retailer
Winner
uSwitch Mobile
Awards 2016
Pay Monthly Retailer of the Year
Winner
Mobile Choice Consumer
Awards 2015
Best Online Retailer
Winner
uSwitch Mobile
Awards 2014
Best Online Retailer
Winner
Mobile Choice Consumer
Awards 2013
Best Online Retailer
Winner
uSwitch Mobile
Awards 2011
Best Online Retailer
Winner
Mobile News
Awards 2010
Best Online Retailer
Runner Up
What Mobile
Awards 2009
Best Online Retailer
Runner Up
Mobile News
Awards 2009
Best Online Retailer
Runner Up
What Mobile
Awards 2008
Best Online Retailer
Runner Up
Mobile News
Awards 2008
Best Online Retailer
Winner
What Mobile
Awards 2007
Best Online Retailer
Runner Up
Mobile Choice Consumer
Awards 2007
Best Online Retailer
Runner Up
Mobile
Awards 2007
Online Retailer of the Year
Winner
Mobile News
Awards 2007
Mobile Reseller of the Year
Winner
What Mobile
Awards 2006
Best Online Retailer
Runner Up
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