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Winning this year shows that all of our hard work delivering fantastic deals and top-rate customer service is being recognised. We really value our consumers and it’s great to be rewarded. A huge thank you to all of our customers and everyone who voted for us.
The Top 50 Companies for Customer Service is the UK’s largest mystery shopping programme and the only one that uses real customer data. Working with the Top 50 helps us to continue to improve the service we deliver to our customers and winning the 2017 award for most improved calls really showcases all the hard work put in over the past 12 months.