Track your order, update your details and claim your cashback all in your account.
No need to call us.My Account
The satisfaction of our customers is very important to us at Mobiles.co.uk and we have a dedicated team to help our customers with any queries.
Before you email; if you have any pre-sales queries please contact our sales team on 0330 678 1450, we may also be able help you online. Here are some of the main things people contact Dan about:
Returns - Find out everything about our returns and exchanges process
Cashback - How to claim and receive your cashback
Another useful way to receive information about your order and order status is to login into your Mobiles.co.uk online account. Through your account you can access your personal details and update your mobile phone number. You can also find information regarding your cashback claims and browse through useful tips which help you avoid difficulty when claiming. For customers who have purchased insurance through Mobiles.co.uk, your personal insurance details are available.
To access your account please click here: My Account
If you have already taken the previous steps and spoken to customer services, but still feel that your issue hasn't been resolved, then our Head of Operations - Dan Luik, will be keen to hear about your experience and help resolve it for you.
Just click through to the form and follow the instructions. You will recieve an automatic reply so you know Dan and his team have received your information. A personal response will be emailed to you within 24 hours.
To contact Dan Luik, please click here: Contact Dan Luik