Cookies Policy

Cookies

The purpose of our Cookies Policy is to help explain what they are, why you are collecting them, and what information cookies store.

What are cookies?

Like most websites, Mobiles.co.uk (Mobiles) website uses cookies and other equivalent technologies to collect information. Where we refer to 'cookies’ in this Policy, we are referring to cookies and similar tracking technologies such as web beacons, clear GIFs and pixel tags.

Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse this website. They are used to ‘remember’ when your computer or device accesses our website. Cookies are essential for the effective operation of our website and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere.

Cookies are either First Party, meaning that they are directly placed by Mobiles or our affiliates, or Third Party cookies, which are placed by third-party organisations.

Cookies will also either be session or persistent cookies:

• Session: these are temporary cookie files, which delete automatically when you close your browser, effectively ending your session on our website.
• Persistent: these are cookie files that remain in place even after you have finished your session – they will either delete automatically at the end of their duration period, which varies, or can be manually removed by you.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website with the same computer or device. This includes information about pages viewed, products purchased and your journey around our website. Mobiles can use cookies to monitor your browsing and purchasing behaviour. We do not use cookies to collect or record information on your name, address or other contact details, however some of our Performance and Functional cookies (see descriptions below) will collect ‘hashed’ email addresses (so we cannot see the details but can differentiate unique values) and the first part of a postcode. All data collected is encrypted, and not attributed to your customer record.

Who creates the cookies connected to our website?

The cookies stored on your computer or other devices when you access our websites are designed by:

• Mobiles, or any members of the Currys Group, and are usually necessary to let you make purchases on our website (see below for details on the different kinds of cookies we utilise);
• Third parties who we work with to manage our website, or who participate with us in marketing programmes; and
• Third parties who broadcast web banner advertisements on behalf of Mobiles.

The third parties we work with in managing cookies include Google, who will also be sent information collected from Google specific cookies, if you have provided your consent for this information to be shared. More information is available via the Google website.

What do we use cookies for?

The main purposes for which Mobiles.co.uk uses cookies are used are to:

• Ensure our website works properly and you see all the content.
• Keep our website safe from security risks.
• Identify any bugs or issues, and work on performance improvements across the website.
• To present digital advertising to you and measure the effectiveness of these adverts.
• Remember information about you, so you do not have to give it to us again.
• Keep you signed in, even on different devices.
• Help us understand how people are using our services, so we can make them better.
• Help us personalise our website and emails for you by remembering your preferences and settings.
• To find out if our emails have been read and if you find them useful.

We work with third party partners to help us carry out these activities.

What kind of cookies do we use?

Essential
These cookies are needed to make any site work.. They let you log in and use secure areas of our website such as the shopping basket and checkout. They are known as session cookies because they usually expire once you have closed your browser – for example when you have finished shopping on this website.

First Party Performance Cookies
These are cookies that have been set by us to help us count the number of visitors to our site and see how they use it. This helps us improve the way the site works. This information might be used to help yourself and other visitors find what they want more easily in the future. This service is always carried out by First Parties (meaning Currys and its affiliates) using specialised software – all with the aim of trying to provide a better shopping experience for you.

Analytics
These are cookies that have been set by others when you visit our site to help us count the number of visitors to our site and see how they use it. This helps us improve the way the site works. This information might be used to help yourself and other visitors find what they want more easily in the future. This service is always carried out using specialised software with the aim of trying to provide a better shopping experience for you.

Functional Cookies
These are used to recognise when visitors return to our website. They let us personalise our content to you and remember your user preferences (for example, their choice of language or region). They are generally a mix of first and third party, session and persistent cookies.

Marketing Cookies
These cookies record a user's visit to a website, pages visited and any links that are clicked on. If the cookie is set by a third party that also monitors traffic on other websites (such as an advert provider),then this type of cookie might also track a user's movements across different websites and create a profile of their general online behaviour. The information collected by these cookies are often used to show users targeted online ads. These cookies are almost always third party and mostly persistent.

How can I manage my preferences and consent?

When you first visit our website you will be presented with a ‘cookie banner’ where you can: Accept all Cookies, Allow required cookies only, or manage cookies by opening our cookies Preference Centre to select certain categories of cookies only, Allow All or Reject All but Essential cookies. In our Preference Centre you can also find out more about the specific cookies on our website within each category.

You can access the Preference Centre at any time where you can change your preferences by clicking 'Cookies Settings' below.

If you do remove the consent to a specific class of cookies, it would not delete the cookies from your device and only disable them.

Your ad choices

All our adverts clearly display the Adchoices icon, in line with IAB (Internet Advertising Bureau) guidelines, which provides more information on the details collected and used for internet-based advertising, and ways to manage it. You can also directly control your preferences for receiving adverts from specific companies at the Your Online choices website.

Contact us

If you have any questions regarding this Cookie Policy you can contact our Data Protection Office at:

• Email: [email protected]
• Post: Data Protection Office, London Campus at Waterloo, 8th Floor, 10 York Road, London, SE1 7ND

You can also contact the Information Commissioner’s Office (ICO) if you have any concerns or complaints with how Currys has handled your personal information: https://ico.org.uk/global/contact-us

This Cookie Policy was last updated July 2025 and replaces all previous versions. This Policy is regularly reviewed.

For further information and advice on consumer information around the use of cookies, please visit allaboutcookies.org.