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Sales Team
0330 678 1450

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Monday - Friday 8.00am - 8pm

Saturday & Bank Holidays - 9.00am - 5.30pm

Sunday - Closed

Customer Services Team

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Cookies Policy

What are cookies?

Like most websites, Dixons Carphone PLC websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website with the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We don’t use cookies to collect or record information on your name, address or other contact details. Dixons Carphone PLC can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?

The cookies stored on your computer or other devices when you access our websites are designed by:

  • Dixons Carphone PLC, or on behalf of and subsidiaries of Dixons Carphone PLC, and are necessary to let you make purchases on our website;
  • third parties who participate with us in marketing programmes; and
  • third parties who broadcast web banner advertisements on behalf of Dixons Carphone PLC.

What are cookies used for?

The main purposes for which cookies are used are: -

  1. 1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
  2. 2. For Dixons Carphone PLC to market to you, particularly web banner advertisements and targeted updates.
  3. 3. To let Dixons Carphone PLC to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.
  4. 4. To let Dixons Carphone PLC meet its contractual obligations to make payments to third parties when you purchase a product visiting our website from a site operated by those parties.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

For Microsoft Internet Explorer:

  1. 1. Choose the menu “tools” then “Internet Options”
  2. 2. Click on the “privacy” tab
  3. 3. Select the setting the appropriate setting

For Google Chrome:

  1. 1. Choose Settings> Advanced
  2. 2. Under "Privacy and security," click “Content settings”.
  3. 3. Click “Cookies”
    1. For Safari:

      1. 1. Choose Preferences > Privacy
      2. 2. Click on “Remove all Website Data”

      For Mozilla firefox:

      1. 1. Choose the menu “tools” then “Options”
      2. 2. Click on the icon “privacy”
      3. 3. Find the menu “cookie” and select the relevant options

      For Opera 6.0 and further:

      1. 1. Choose the menu Files”> “Preferences”
      2. 2. Privacy

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our sites. If you disable all cookies, you won’t be able to complete a purchase on our sites.