Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account
Contact Us

Sales Team
0330 678 1450

Buy online for fast, free and no contact delivery

Monday - Friday 9.00am - 7.00pm

Saturday & Bank Holidays - 9.00am - 5.30pm

Customer Services Team
0114 452 9665

Monday - Friday 9.00am - 8.00pm

Saturday 9.00am - 6.00pm

Sunday 10.00am - 5.00pm

or

Speak to our customer service agents via Live Chat

Alternatively email our agents by login into your My Account

My Account

Refurbished Samsung Phones

Buying a refurbished Samsung is a great way to get all those Galaxy features for a fraction of the price. Choose from the Samsung Galaxy S20, S10, S10e, S10 Lite, S10 Plus and more, and enjoy Samsung quality at a lower price point.

Load More Deals
 Loading

Everything you need to know about refurbished Samsung phones

What is a refurbished Samsung phone?

What is a refurbished phone?

A Samsung refurbished handset is a phone which has been used, sent back to us, and listed for resale at a dropped price. These handsets are returned during the cooling-off period when a customer changes their mind, but they’re occasionally sent back due to a technical fault.

When a fault is detected, our experts comprehensively recondition the phone, so when it’s listed for resale, it’s in optimum condition. If you want to enjoy the latest handsets Samsung has to offer at lower price point, a refurbished Samsung phone is the perfect choice.

Benefits of Samsung refurbished phones

Benefits of refurbished phones

With a refurb Samsung Galaxy, you’ll enjoy the same level of coverage as you would with a new smartphone. That includes a 14-day cooling off period, during which you can change your mind and return your handset.

Samsung refurbished phones also benefit from a one-year warranty, so if you encounter any technical issues in this time, we’ll arrange a repair for free. If there are any faults which develop in the first month after purchase, you’ll get a replacement phone at no extra cost.

Refurb Samsung Galaxy - What’s in the box?

What’s included in the box?

Due to the nature of refurb stock, we can’t guarantee the inclusion of accessories – particularly earphones, which are excluded for hygiene purposes. However, every refurbished Samsung will come with a charger, so you can power up your handset as soon as it arrives.

You’ll receive your refurbished Samsung handsets in an un-branded box, rather than the original Samsung packaging. However, if you don’t mind nondescript packing materials, or sourcing your accessories separately – our refurbished handsets are well worth the savings.

Samsung Refurbished vs New

Refurbished vs New

Our refurbished Samsung handsets are sold in immaculate condition, so it’s almost impossible to tell the difference between a refurbished smartphone, and a brand new one. A refurbished Samsung will arrive in a non-branded box, but this is likely to be the only giveaway.

While brand-new Samsung handsets do come in their unopened boxes with all the accompanying accessories you’d expect – these smartphones are sold at full price. That means you won’t enjoy the same savings you would with a refurbished Samsung device.

FAQS - Everything you need to know about refurbished Samsung Galaxy

Do refurbished Samsung galaxy phones come with a warranty?

Yes – refurbished Samsung handsets come with a one-year warranty, just like a new phone. Enjoy free repairs if your Samsung develops a fault within 12 months of purchase, or a simple phone swap if it presents problems in the first month.

Are refurbished Samsung phones cheaper?

Yes – as they’re not fresh out of the original box, refurbished Samsung phones are always cheaper than their brand-new counterparts. Choosing a refurbished handset is a great way to enjoy the latest tech from Samsung if you’re working to a budget.

Does this mean these refurb Samsung galaxy phones were faulty?

No – refurbished Samsung phones are more likely the result of a customer changing their mind and returning their handset, during the 14-day cooling off period. Occasionally, handsets are returned due to a technical fault, but they’re completely reconditioned, making them as-new.

Are Samsung refurbished phones ever ‘used’ or ‘second-hand’?

At Mobiles.co.uk, we never sell second-hand or previously-owned handsets. That means you won’t ever receive a worn-out handset. If you purchase a secondhand phone from an online marketplace, you risk issues like cracks, scratches or even a poor battery life.

Loading...