Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account
Contact Us

Customer Services Team

As we transition to remote working, phone and email is currently unavailable. We expect to be able to provide email support from 7th April however please only email us if your query is urgent. Please log into your My Account to email your enquiry and we will aim to respond as soon as colleagues are remote working.

My Account

Site Security

Shop with us safely - Secure Data

As a web-only mobile phone store, we take security seriously – it’s our livelihood.

With over 19 years experience as a web-only mobile phone store, we understand security. We use SSL (Secure Socket Layer) technology so that when you place your order all the text shown on the page and any information you send is encrypted.

We also protect your personal data in the physical world by restricting access and training our staff never to reveal customer information over the phone or by email.

geo trust

Check the certificate

Double clicking the gold padlock either at the right hand end of your address bar or in the bottom right hand corner of your browser will open the security certificate and validate the website.

Check the company

Recognising which company to trust requires more than just a secure certificate. Whilst we are a web-only mobile phone store, we are not a virtual company – see About Us

Independent advice

Please click here for the Office of Fair Trading website: