Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account
Contact Us

Sales Team
0330 678 1450

Buy online for fast, free and no contact delivery

Monday - Friday 8.00am - 8pm

Saturday & Bank Holidays - 9.00am - 5.30pm

Sunday - Closed

Customer Services Team
0114 452 9665

Monday - Friday 9.00am - 7.00pm

Saturday 9.00am - 6.00pm

Sunday 10.00am - 5.00pm


Speak to our customer service agents via Live Chat

Alternatively email our agents by login into your My Account

My Account

Looking for O2?

Our relationship with O2 has ended. There will be no immediate impact to customers who have an O2 connection and we will continue to offer support and advice.

If you are ready to upgrade, don’t worry, you can still get a great deal from us. Simply choose a deal from one of our wide range of networks and we can continue our relationship.

Switching to another network has never been easier, and best of all you get to keep your number.

  1. 5G Unlimited Data Plan
  2. Entertainment packages from Spotify to Now TV
  3. VeryMe Rewards daily perks

  1. Largest 4G and 5G coverage
  2. 6 months Apple music and BT sport
  3. Data Sharing with other EE members

  1. 30 Days Sim only plans
  2. Data rolling
  3. 4G and wifi calling

  1. Data free messaging through social apps
  2. Data rollers
  3. Roaming in 43 EU countries

  1. No contract
  2. Endless Social media
  3. Endless data roaming

Keep Your Existing Number

It’s simple to keep your existing number when you switch to a new contract.

All you need to do is send PAC via a free text message to 65075. You’ll then receive a PAC (Port Authorisation Code) from the network provider you want to leave.

Alternatively, you can request your PAC by calling your current provider.