Customer Service

Track your order, update your details and claim your cashback all in your account.

No need to call us.

My Account
Contact Us

Sales Team
0330 678 1450

Buy online for fast, free and no contact delivery

Monday - Friday 8.00am - 8.00pm

Saturday & Bank Holidays - 9.00am - 5.30pm

Customer Services Team
0114 452 9665

Monday - Friday 9.00am - 8.00pm

Saturday 9.00am - 6.00pm

Sunday 10.00am - 5.00pm

or

Speak to our customer service agents via Live Chat

Alternatively email our agents by login into your My Account

My Account

Vodafone Upgrade Deals

Unlimited minutes, ultra-fast 5G and a collection of the very best smartphones are included in our competitively priced Vodafone upgrade contracts.

  • New
    • 6.5-inch Infinity-O display
    • 64MP quad-lens camera
    Get Galaxy Buds Live worth £159
    FREE Upfront Cost
    £26.00 Monthly Cost
    New
    • 6.5-inch Infinity-O display
    • 64MP quad-lens camera
    Get Galaxy Buds Live worth £159
    FREE Upfront Cost
    £26.00 Monthly Cost
    New
    • 6.5-inch Infinity-O display
    • 64MP quad-lens camera
    Get Galaxy Buds Live worth £159
    FREE Upfront Cost
    £26.00 Monthly Cost
    New
    • 6.5-inch Infinity-O display
    • 64MP quad-lens camera
    Get Galaxy Buds Live worth £159
    FREE Upfront Cost
    £26.00 Monthly Cost
    • 4.7-inch Retina display
    • 12MP camera
    FREE Upfront Cost
    £26.00 Monthly Cost
    • 4.7-inch Retina display
    • 12MP camera
    £129.99 Upfront Cost
    £20.00 Monthly Cost
    • 4.7-inch Retina display
    • 12MP camera
    £129.99 Upfront Cost
    £20.00 Monthly Cost
    • 5G-Ready
    • 12MP Dual-Lens Camera
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 12MP Dual-Lens Camera
    £80.00 Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 12MP Dual-Lens Camera
    £80.00 Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 12MP Dual-Lens Camera
    £80.00 Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 12MP Dual-Lens Camera
    £80.00 Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 12MP Dual-Lens Camera
    £80.00 Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 5.4-inch Super Retina XDR Displa
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 5G-Ready
    • 5.4-inch Super Retina XDR Displa
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 5G-Ready
    • 5.4-inch Super Retina XDR Displa
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 5G-Ready
    • 5.4-inch Super Retina XDR Displa
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 5G-Ready
    • 5.4-inch Super Retina XDR Displa
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 5G-Ready
    • 5.4-inch Super Retina XDR Displa
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.1" LCD Screen
    • Wireless Fast Charging
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 6.1" LCD Screen
    • Wireless Fast Charging
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 6.1" LCD Screen
    • Wireless Fast Charging
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 6.1" LCD Screen
    • Wireless Fast Charging
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 6.1" LCD Screen
    • Wireless Fast Charging
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 6.1" LCD Screen
    • Wireless Fast Charging
    FREE Upfront Cost
    £39.00 Monthly Cost
    • 6.5-inch FHD+ Display
    • 12MP Triple-Lens Camera
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.5-inch FHD+ Display
    • 12MP Triple-Lens Camera
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.5-inch FHD+ Display
    • 12MP Triple-Lens Camera
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.5-inch FHD+ Display
    • 12MP Triple-Lens Camera
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.5-inch FHD+ Display
    • 12MP Triple-Lens Camera
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.5-inch FHD+ Display
    • 12MP Triple-Lens Camera
    FREE Upfront Cost
    £32.00 Monthly Cost £39.00 before cashback
    Save £168 Cashback by redemption
    • 6.5-Inch Infinity-V Display
    • 13MP Triple-Lens Camera
    FREE Upfront Cost
    £26.00 Monthly Cost
    • 6.5-Inch Infinity-V Display
    • 13MP Triple-Lens Camera
    FREE Upfront Cost
    £26.00 Monthly Cost
    • 6.5-Inch Display
    • 5G-Ready
    FREE Upfront Cost
    £21.33 Monthly Cost £23.00 before cashback
    £40 Automatic Cashback
    • 6.5-Inch Display
    • 5G-Ready
    FREE Upfront Cost
    £21.33 Monthly Cost £23.00 before cashback
    £40 Automatic Cashback
    • 6.5-Inch Display
    • 5G-Ready
    FREE Upfront Cost
    £22.00 Monthly Cost
    • 6.5-Inch Display
    • 5G-Ready
    FREE Upfront Cost
    £22.00 Monthly Cost
    • 6.2-Inch Display
    • 64MP Triple-Lens Camera
    +Galaxy Buds Pro & SmartTag worth £248
    Promotion Ends In:
    £75.00 Upfront Cost
    £39.00 Monthly Cost
    • 6.2-Inch Display
    • 64MP Triple-Lens Camera
    +Galaxy Buds Pro & SmartTag worth £248
    Promotion Ends In:
    £75.00 Upfront Cost
    £39.00 Monthly Cost
    • 6.2-Inch Display
    • 64MP Triple-Lens Camera
    +Galaxy Buds Pro & SmartTag worth £248
    Promotion Ends In:
    £460.00 Upfront Cost
    £22.00 Monthly Cost
    • 6.2-Inch Display
    • 64MP Triple-Lens Camera
    +Galaxy Buds Pro & SmartTag worth £248
    Promotion Ends In:
    £460.00 Upfront Cost
    £22.00 Monthly Cost
    • 6.5-inch Screen
    • 5,000mAh Battery
    FREE Upfront Cost
    £17.00 Monthly Cost
    • 64MP quad-lens camera
    • 6.5-inch HD+ ultra-wide screen
    FREE Upfront Cost
    £17.00 Monthly Cost
    • 6.7-inch OLED display
    • 108MP main camera
    £40.00 Upfront Cost
    £20.00 Monthly Cost
    • 6.7-inch OLED display
    • 108MP main camera
    £40.00 Upfront Cost
    £20.00 Monthly Cost
    • 5000mAh Battery
    • 6.5-Inch Display
    FREE Upfront Cost
    £22.00 Monthly Cost
    • 5000mAh Battery
    • 6.5-Inch Display
    FREE Upfront Cost
    £22.00 Monthly Cost
    • 6.2-inch display
    • 13MP triple-lens camera
    FREE Upfront Cost
    £22.00 Monthly Cost
    • 5.7 inch HD+ display
    • 8 MP rear camera
    FREE Upfront Cost
    £22.00 Monthly Cost
Load More Deals
 Loading

Everything you need to know about Vodafone Upgrades

How to upgrade on Vodafone

How to upgrade on Vodafone

Vodafone upgrades are available to anyone coming to the end of their existing Vodafone contract. You can upgrade on Vodafone with mobiles.co.uk, regardless of where you purchased your current Vodafone contract, whether it was from us, Vodafone directly, or a different retailer.

A Vodafone upgrade doesn’t have to be to a more advanced phone, or higher tariff. You can upgrade to the phone and tariff that’s right for you, and still keep your number. You can also choose to upgrade from SIM-only to a handset, and vice-versa.

Vodafone Upgrade Coverage

Vodafone Upgrade Coverage

When you upgrade with Vodafone, you’ll get to carry on enjoying amazing network coverage, which reaches 99% of the UK population. Despite having better data coverage than ever before, Vodafone is still working to improve nationwide coverage in more remote locations.

If you select a 5G-ready handset and tariff, you can also enjoy super-fast 5G coverage with your Vodafone upgrade. Vodafone have even been named London’s best 5G provider, as well as the UK’s best network by readers of Trusted Reviews.

Vodafone Upgrade Benefits

Vodafone Upgrade Benefits

Vodafone upgrade customers get to continue enjoying a range of Entertainment plans. These will continue to offer subscriptions to the likes of YouTube Premium, Spotify Premium, Sky Sports Mobile and Amazon Prime.

When you upgrade on Vodafone, you’ll also continue to enjoy access to VeryMe Rewards. You’ll cary on enjoying rewards and promotions from the loyalty programme designed around you in particular. The more you use VeryMe, the more it will tailor rewards to your interests.

My Vodafone App

My Vodafone App

Keep up to date on your Vodafone bills and monthly usage with the My Vodafone app. This handy download, available from both Google Play and the Apple App Store, lets your stay on top of your Vodafone contract, as well as adding extras such as bolt-ons, whenever you need them.

Other smart features on the app include your access to Very Me rewards, offering weekly treats from the high street, as well as giveaways and prizes. You can also get instant assistance and answers to account questions, using virtual agent TOBi.

FAQS

Can I upgrade via Mobiles.co.uk?

You certainly can. It doesn't matter if you didn't purchase your existing contract from us. All you need is a current Vodafone connection that's eligible to upgrade.

Can I upgrade to a handset if I'm currently on SIM only?

Yes you can. When you upgrade, you're simply continuing your current connection. This means you're free to go from SIM only to a handset contract, or vice versa, depending on your preference. Just remember that a deal with a handset is likely to have a higher monthly line rental than SIM only.

How do I upgrade my phone through Mobiles.co.uk?

Simply take a look through our Vodafone upgrade deals, and select the contract that's right for you. Once you've ordered, we'll do the rest processing your new tariff on Vodafone and ensuring you keep the same number.

Are there any benefits of upgrading with Vodafone?

Vodafone upgrade packages come with the same choice of great perks as new connections featuring entertainment packages and other great services. Take a look at our Vodafone blog for a run-down of the complete benefits.

Am I able to keep the phone I already have?

If you want a new tariff, but to keep your current phone, the best idea is to browse our SIM only deals which will save you money on your monthly bill. You can see our Vodafone SIM only deals here.

When can I upgrade with Vodafone?

With Vodafone, you can upgrade your contract 75 days before it ends. Just log into your online Vodafone account if you'd like to check your exact upgrade eligibility date.

Will I get a new SIM when I upgrade?

When ordering a new phone, there's a chance that your new device may require a different sized SIM to your old phone. To cover this, your upgrade order will arrive with a multi-SIM which can fit all SIM size requirements, across the iPhone and Android ranges.

Can I upgrade early on Vodafone?

You have the option of upgrading 75 days before the end of your contract with Vodafone. If you want to upgrade before this time, you can still do so, although this will incur an early termination bill which will be equivalent to your outstanding line rental.

Loading...